Suicide cleanup · MadTown Biohazard
Suicide cleanup in Madison, done quietly and with care
No one in your family should have to see the room, and no one should have to clean it. Our local techs take care of it privately, on your timeline, and handle the insurance claim so you don’t have to describe what happened. We also handle unattended death, crime scene and homicide, blood and biohazard, death odor removal, hoarding cleanouts and tear gas and fingerprint powder cleanup, and the rebuild afterward.
No money up frontPrice approved firstInsurance billed for youLocal techs, 24/7
Techs on standby now
Talk to a local tech now
Tell us what happened and where. The local tech closest to you is on the way while we talk. No pressure, and nothing to pay up front.
- The tech closest to you heads out right away
- Written scope and price you approve first
- No money up front. We bill your insurance
Quick answerSuicide cleanup is the private, careful removal of blood, tissue and other biohazards after a suicide in a home, garage or vehicle. MadTown Biohazard handles it across Madison and south central Wisconsin with local techs, complete discretion, a price you approve first, direct insurance billing and nothing due up front.
What we do
How suicide cleanup works around Madison
After a suicide, families are in shock, and the cleanup is the last thing they should face. We handle every part of it, from checking the release with the medical examiner’s office to the final walkthrough, and we keep your situation private.
We explain the plan gently and in plain words. You don’t need to be in the home while we work. If you’d like, we’ll call you when it’s done and walk you through it by phone, or send photos instead.
Included
- Quiet, low-key arrival
- Blood and tissue removed from every surface
- Ceilings, fixtures and vents checked
- Personal items set aside for the family
- Garages and vehicles included
- Insurance handled and support resources shared
From our techs
Our crew on suicide cleanup
In their own words, about the towns they cover.
After a suicide, families deserve privacy, compassion, and professional assistance. Our Madison-area office is here to help Oregon residents address the cleanup without placing that difficult responsibility on loved ones.
Privacy
Keeping it private
Many families worry about what the neighbors will see and hear. We keep our arrival low-key, carry equipment in closed cases, keep doors closed while we work and never talk about the job with anyone but you and the people you name.
If a neighbor asks, we simply say we’re doing work for the owner. Photos we take are for the insurer and your records, never for marketing.
Step by step
Suicide cleanup from the first call to the last walkthrough
You approve the scope and price before any work starts.
Call
Talk to a real person. No pressure and no hard questions.
Arrive
The tech who covers your town comes quietly.
Approve
We explain the scope gently; you decide.
Clean
Removal, decontamination and licensed disposal.
Support
Insurance handled and local support shared, if you want it.
Under the floor
What we remove that you never have to see
Blood and fluids from a death or a serious injury move down through carpet and pad into the subfloor, and in older Madison homes with plank floors, into the ceiling of the room below. Scrubbing reaches only the top layer, which is why the smell comes back on the first warm day.
Belongings
What we do with personal things
Letters, phones, photos, clothing and other personal items are set aside before we start. We clean what can be cleaned and keep anything you might want to see later, even if you’re not ready to decide yet.
If something can’t be saved, we tell you before it goes, and you can choose whether you want to know the details.
Support
Help for your family
Losing someone to suicide is a particular kind of grief, and it’s common for family members to struggle in the weeks after. The 988 Suicide and Crisis Lifeline answers calls and texts any time, for anyone in the family.
There are also survivor-of-suicide-loss groups around Madison. We’re glad to share what we know, and our grief support guide lists local options.
How a job like this goes
A suicide in a detached garage
What we walk into
A family lost someone in their detached garage and didn’t want anyone else in the family to see it.
What we did
- Arrival. The tech arrived quietly and spoke only with the family member who called.
- Scope. Concrete floor, a workbench and some tools affected; scope approved by phone.
- Cleanup. Concrete decontaminated, workbench removed, tools cleaned and returned.
- Follow-up. Photos sent for insurance, and the 988 line and local grief groups shared.
The result. The family never had to go into the garage until it was clean.
A typical example of how these jobs go, written to show our process. It isn’t a specific client; names and addresses are never shared.
Techs on standby now
Facing something similar?
Call and we’ll explain exactly what we’d do in your situation, before anything starts.
- The tech closest to you heads out right away
- Written scope and price you approve first
- No money up front. We bill your insurance
From our techs
Suicide cleanup tips from our techs
What we tell people on the phone before we get there.
You don't have to go back in
Give us the keys or a door code. We can do the whole job without you there.
Leave the room as it is
Don’t try to clean anything first. It’s harder than people expect and isn’t safe.
Ask the medical examiner about personal items
Some items may be held for the investigation. They can tell you when they’ll be returned.
Lean on 988
Call or text 988 any time if you or anyone in the family is struggling.
Find your tech
Suicide cleanup near you
We provide suicide cleanup in Oregon, Madison, Stoughton, Sun Prairie, Verona, Middleton, Portage and Janesville, plus every town on our service areas page. Your call goes to the tech who covers your zone, and the rest of the crew comes in when the job is big. Pick a tech, or tap your town.
Stylized map, roughly to scale. Rings show the five zones. Every town we serve is marked. Tap one to open its page.
Every town we cover
From the Capitol Square out to Janesville, Baraboo, Portage and Monroe. If your town isn’t listed, call. We likely cover it.
Kevin’s zone
When families in Madison contact our local office after a traumatic event, we understand how important compassion and professionalism are. Our job is to handle the difficult cleanup process with respect, discretion, and attention to safety.Kevin, MadTown tech
Robyn’s zone
When a traumatic incident happens in Verona, residents should know that specialized cleanup assistance is available close to home. Our Madison-area office is committed to helping families through these difficult circumstances.Robyn, MadTown tech
Gabby’s zone
After a suicide, families deserve privacy, compassion, and professional assistance. Our Madison-area office is here to help Oregon residents address the cleanup without placing that difficult responsibility on loved ones.Gabby, MadTown tech
Rick’s zone
Cambridge families and property owners deserve access to specialized crime scene cleanup without having to search across Wisconsin for assistance. Our Madison-area office helps connect surrounding communities with professional remediation services.Rick, MadTown tech
Joe’s zone
Families and businesses in Janesville deserve reliable crime scene cleanup services when unexpected tragedies happen. Our Madison-area office is a resource for professional remediation, respectful communication, and careful property cleanup.Joe, MadTown tech
Who pays
Paying for suicide cleanup: will insurance cover it?
Answer three quick questions to see who usually pays for death, crime scene or biohazard cleanup in Wisconsin. We confirm it with your insurer before we start, and nothing is due up front.
Insurance often pays for this.
- Usually paid by your homeowners policy. Sudden events like a death, crime or injury are often covered.
- Nothing is due up front. We bill the insurer directly where the policy allows.
A general guide, not a coverage decision. Your policy decides, and we check it with you before we start.
Who does what
Who does what after a death
Police, the medical examiner and the funeral home each handle one part. None of them clean the home.
| Who | What they do | What they don’t do |
|---|---|---|
| 911 and police | Secure the scene and investigate. | Don't clean, and won't recommend one company over another. |
| The Dane County Medical Examiner | Takes care of the person who died, investigates and tells the family when the home is released. | Doesn't clean, remove stains or remove odor. |
| The funeral home | Cares for your loved one and arranges the visitation and service. | Doesn't clean or decontaminate the home. |
| Your insurance company | Pays for covered cleanup and repairs. | Doesn't send a crew. You can choose your own cleanup company. |
| The landlord or property manager | Owns the unit and usually arranges cleanup in a rental. | Can't let anyone in to clean until police and the Dane County Medical Examiner release it. |
| A house cleaner or carpet cleaner | Everyday cleaning. | Usually isn't trained or equipped for bloodborne pathogens or medical waste disposal. |
| MadTown Biohazard | Cleans, disinfects and removes odor, sends waste to a licensed facility, rebuilds and bills your insurer. | Call 608-974-1788, 24/7. |
FAQ
Suicide cleanup questions, answered
Still have a question? Call 608-974-1788 any time and talk to someone on our local team.
MadTown Biohazard, at 608-974-1788. Our techs clean homes, garages and vehicles after a suicide, quietly and completely, and we deal with the insurance so you don’t have to.
No. The funeral home cares for your loved one. Cleaning the home is done by a biohazard cleanup company, and you never have to go back in to let us start.
No. Many families prefer not to be. We’ll keep you updated by phone.
We work quietly and never discuss a job with neighbors or anyone but you.
Often, yes. Homeowners and auto policies commonly do. We check coverage and bill the insurer directly.
Yes. We clean and decontaminate vehicles, or document them for the insurer if they can’t be saved.
Call or text 988 any time. We can also share local grief and survivor groups around Madison.
Keep reading
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¿Prefiere hablar en español? Ofrecemos asistencia bilingüe cuando la necesite. Llame al 608-974-1788.
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Jobs available
We hire local. Join our cleanup team
Steady, meaningful work in Madison and across south central Wisconsin. We hire people from the towns we serve and train you to IICRC standards.