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Crime scene cleanup · MadTown Biohazard

Crime scene cleanup for Madison and Dane County

Police finish their work and leave. The blood, the broken glass and the fingerprint powder stay. Our Madison techs take it from there, clean every trace, decontaminate the space and document it for your insurer. We also handle unattended death, suicide and homicide cleanup, blood and biohazard cleanup, death odor removal, hoarding cleanouts, tear gas and fingerprint powder, and the rebuild afterward.

No money up frontPrice approved firstInsurance billed for youLocal techs, 24/7

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Tell us what happened and where. The local tech closest to you is on the way while we talk. No pressure, and nothing to pay up front.

5local techs, by name
47towns across 8 counties
14cleanup services, one crew
$0due before we start
24/7answered by our Madison crew

Quick answerCrime scene cleanup is the removal and decontamination of blood, bodily fluids, tissue and debris after a crime, once police release the property. MadTown Biohazard does it across Madison, Dane County and south central Wisconsin with local techs trained to IICRC standards, licensed biohazard waste disposal, a price you approve first, direct insurance billing and nothing due up front.

What we do

How crime scene cleanup works around Madison

Police and investigators secure a scene, collect evidence and then release it back to the owner. They don’t clean it, and the city doesn’t either. What’s left can include blood that soaked into carpet pad and subfloor, spatter on walls and ceilings, broken glass, evidence cut-outs, fingerprint powder and sometimes tear gas residue.

We start with a walkthrough using moisture meters and bright lights, because what you can see is rarely all of it. You get a written scope and price. Once you approve it, we remove what can’t be saved, clean and disinfect everything that can, and take the waste to a licensed medical waste facility.

Included

From our techs

Our crew on crime scene cleanup

In their own words, about the towns they cover.

“
When families in Madison contact our local office after a traumatic event, we understand how important compassion and professionalism are. Our job is to handle the difficult cleanup process with respect, discretion, and attention to safety.
KKevin, MadTown techMadison
“
Families and property managers in Middleton deserve a cleanup company that understands the sensitivity of traumatic situations. Being based in the Madison area allows us to maintain a strong connection with the communities we serve.
KKevin, MadTown techMiddleton
“
When a traumatic incident happens in Verona, residents should know that specialized cleanup assistance is available close to home. Our Madison-area office is committed to helping families through these difficult circumstances.
RRobyn, MadTown techVerona
“
DeForest is part of the greater Madison community we serve. Our mission is to make professional crime scene cleanup accessible to families, businesses, and property managers when unexpected tragedies occur.
RRobyn, MadTown techDeForest
“
Traumatic incidents can happen anywhere, including close-knit communities like Cross Plains. When residents contact our Madison office, we want them to feel confident that their situation will be handled professionally and discreetly.
GGabby, MadTown techCross Plains
“
After a traumatic event in Belleville, the cleanup process shouldn't become another burden on the family. Our team focuses on addressing the affected area properly while respecting the privacy of everyone involved.
GGabby, MadTown techBelleville
“
Cambridge families and property owners deserve access to specialized crime scene cleanup without having to search across Wisconsin for assistance. Our Madison-area office helps connect surrounding communities with professional remediation services.
RRick, MadTown techCambridge
“
Families and businesses in Janesville deserve reliable crime scene cleanup services when unexpected tragedies happen. Our Madison-area office is a resource for professional remediation, respectful communication, and careful property cleanup.
JJoe, MadTown techJanesville

What to expect

What happens after police release a scene

Police keep control of a crime scene until investigators are done. When they release it, the property is yours again, and so is what was left behind. That’s the moment to call. We’ll ask where it is, which rooms are involved and whether anyone is still living there, and we’ll tell you who’s coming and when.

The walkthrough is where the scope comes from. Your tech checks every affected area and the places people miss: under baseboards, inside heat registers, behind outlet covers, the room below and, in apartments, the shared hallway and the unit next door.

Step by step

Crime scene cleanup from the first call to the last walkthrough

You approve the scope and price before any work starts.

1

Release

Police release the property. Call us before then if you like, so we’re ready.

2

Walkthrough

We trace every affected area, including the ones you can’t see.

3

Approve

Written scope and price. Nothing starts until you say yes.

4

Clean & haul

Removal, decontamination and licensed waste disposal.

5

Finish

Insurance paperwork, victim compensation help and the rebuild if needed.

Under the floor

What you see is only the top inch

Blood and fluids from a death or a serious injury move down through carpet and pad into the subfloor, and in older Madison homes with plank floors, into the ceiling of the room below. Scrubbing reaches only the top layer, which is why the smell comes back on the first warm day.

CarpetLooks clean after scrubbing and shampoo.
PadStill holds fluid. The odor comes back on warm days.
SubfloorUntouched. Plank gaps let fluid reach the joists.
Ceiling belowStains and odor show up weeks later.
Carpet & padCut out and bagged for licensed medical waste disposal.
SubfloorSection removed, or cleaned, disinfected and sealed.
JoistsCleaned and sealed with an encapsulant so odor can't return.
Room belowChecked, and treated if fluid reached it. Then we rebuild.
← scrubbing stops here← what we remove and sealCARPETPADSUBFLOORJOISTCEILINGROOM BELOW

Can it be saved?

What can be saved after a crime scene

More than most people expect. Hard, non-porous surfaces like tile, sealed wood, countertops, glass and metal can almost always be cleaned and disinfected. Solid furniture often can be too.

Porous materials that absorbed blood are different. Carpet pad, mattresses, upholstered furniture and sections of drywall usually have to go, because there’s no reliable way to clean what’s inside them. We show you what we mean before anything leaves the room.

Safety

Why crime scenes aren't a do-it-yourself job

Blood and bodily fluids can carry bloodborne pathogens such as hepatitis B, hepatitis C and HIV. Our techs work under OSHA’s bloodborne pathogen rules, in full protective gear, with containment so nothing spreads into clean rooms. Wisconsin also has rules for how infectious waste is packaged and disposed of.

There’s the emotional side too. People who try to clean a scene themselves often find it far harder than they expected, and it isn’t something anyone should have to remember. Insurance or Wisconsin victim compensation may cover the cost, so it’s worth a call first.

Good to know

The name says crime scene. The work is much wider

Crime scene cleanup is what the trade calls hazardous cleanup after a death, injury or accident. The name stuck because police often arrive first, even when nothing criminal happened. Around Madison, most of our calls are natural deaths and accidents.

So if there’s blood, fluid or an odor anywhere at your home or business, call us. We remove it, disinfect what’s left and treat the odor at its source, so the space is safe to live or work in again.

What we take care of

How a job like this goes

After an assault in a near east side duplex

What we walk into

A tenant was assaulted in the upstairs unit of an older duplex. Police released it the next morning. Blood had reached the hallway runner, a door casing and the bathroom floor, and print powder was on every door and window frame.

What we did

  1. Call. The owner called from out of town. The tech covering the area met the property manager at the door that afternoon.
  2. Scope. Runner and pad in the hall, one door casing, bathroom decontamination and powder cleanup, approved by phone.
  3. Day 1. Removal, cleaning and disinfection done; waste bagged for licensed disposal; downstairs unit checked and clean.
  4. Day 3. New runner installed and casing replaced as part of the same scope.

The result. The unit was ready for the next tenant within the week, with photos and an itemized estimate for the owner's insurer.

A typical example of how these jobs go, written to show our process. It isn’t a specific client; names and addresses are never shared.

Techs on standby now

Facing something similar?

Call and we’ll explain exactly what we’d do in your situation, before anything starts.

From our techs

Crime scene cleanup tips from our techs

What we tell people on the phone before we get there.

01

Write down the case number

Your insurer and the Wisconsin victim compensation program will both ask for it. Get it from the officer before they leave.

02

Keep the door closed

Don’t scrub anything. Cleaning products can push blood deeper into wood and grout. Close the room off and wait for us.

03

Save every receipt

A hotel night, new locks, a boarded window: keep receipts in one envelope. They can count toward a claim.

04

Ask about the neighbors

In apartments and duplexes, contamination can reach shared halls and the next unit. Tell us who else lives in the building.

A room can look fine and still be contaminated under the floor or behind the trim. We follow the fluids, take out what has to go and test the surfaces before we call it done.
The MadTown crew
Kevin, Robyn, Gabby, Rick and Joe

Find your tech

Crime scene cleanup near you

We provide crime scene cleanup in Madison, Middleton, Verona, DeForest, Cambridge, Belleville, Janesville, Sun Prairie and Fitchburg, plus every town on our service areas page. Your call goes to the tech who covers your zone, and the rest of the crew comes in when the job is big. Pick a tech, or tap your town.

Zone 1 · Madison and the closest suburbs

Kevin’s zone

When families in Madison contact our local office after a traumatic event, we understand how important compassion and professionalism are. Our job is to handle the difficult cleanup process with respect, discretion, and attention to safety.Kevin, MadTown tech
Zone 2 · Inner Dane County

Robyn’s zone

When a traumatic incident happens in Verona, residents should know that specialized cleanup assistance is available close to home. Our Madison-area office is committed to helping families through these difficult circumstances.Robyn, MadTown tech
Zone 3 · Outer Dane County

Gabby’s zone

After a suicide, families deserve privacy, compassion, and professional assistance. Our Madison-area office is here to help Oregon residents address the cleanup without placing that difficult responsibility on loved ones.Gabby, MadTown tech
Zone 4 · Extended regional coverage

Rick’s zone

Cambridge families and property owners deserve access to specialized crime scene cleanup without having to search across Wisconsin for assistance. Our Madison-area office helps connect surrounding communities with professional remediation services.Rick, MadTown tech
Zone 5 · Our outer service radius

Joe’s zone

Families and businesses in Janesville deserve reliable crime scene cleanup services when unexpected tragedies happen. Our Madison-area office is a resource for professional remediation, respectful communication, and careful property cleanup.Joe, MadTown tech

Who pays

Paying for crime scene cleanup: will insurance cover it?

Answer three quick questions to see who usually pays for death, crime scene or biohazard cleanup in Wisconsin. We confirm it with your insurer before we start, and nothing is due up front.

Where did it happen?
Was a crime involved?
Is there insurance on it?
Usually · based on your answers

Insurance often pays for this.

  • Usually paid by your homeowners policy. Sudden events like a death, crime or injury are often covered.
  • Nothing is due up front. We bill the insurer directly where the policy allows.

A general guide, not a coverage decision. Your policy decides, and we check it with you before we start.

FAQ

Crime scene cleanup questions, answered

Still have a question? Call 608-974-1788 any time and talk to someone on our local team.

Call MadTown Biohazard at 608-974-1788. We clean up after crimes, shootings and break-ins across Madison and Dane County, once police release the scene. We answer 24/7.

No. Madison police and county sheriff’s deputies secure and investigate the scene, then release it to the owner. Cleaning it is up to the family or property owner, usually with insurance paying.

Usually the property owner’s insurance. If it was a crime, Wisconsin crime victim compensation lists up to $1,000 for cleanup for eligible victims. We help with both, and we never ask for money up front.

No. We wait for the release. You can call us right away so we’re ready to start as soon as it’s released.

Yes. It’s part of most crime scene jobs. We lift it without smearing it into paint and fabric.

Most crime scene jobs take a day or two. Larger scenes, or ones that need rebuilding, take longer. You’ll know the timeline when you approve the scope.

We wait for the Madison Police Department or the sheriff’s office to release the scene, follow any instructions they leave and stay out of the way of any follow-up investigation.

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Steady, meaningful work in Madison and across south central Wisconsin. We hire people from the towns we serve and train you to IICRC standards.