MadTown Biohazard · Waterloo, WI · Zone 4
Crime scene cleanup in Waterloo, WI
Waterloo is in northwest Jefferson County on Highway 19, part of Rick’s zone. One local crew handles all of it: unattended deaths, suicides, homicides and other crime scenes, blood and biohazards, death odor, hoarded homes, tear gas and fingerprint powder, and the rebuild afterward. Trained to IICRC standards, OSHA compliant, insurance billed for you and nothing due up front.
No money up frontPrice approved firstInsurance billed for youRick covers Waterloo
Your Waterloo tech is Rick
Rick covers extended regional coverage. Call and Rick or the nearest tech on our crew heads out while you're still on the phone.
608-974-1788- A written price you approve first
- No money up front. We bill insurance
- Licensed biohazard waste disposal
Quick answerMadTown Biohazard provides crime scene cleanup in Waterloo, WI, along with unattended death, suicide, homicide, blood, biohazard, odor, hoarding and tear gas cleanup, and rebuilds afterward. Rick covers Waterloo as part of extended regional coverage, and the whole crew comes in on big jobs. Nothing is due up front. Call 608-974-1788, 24/7.
Local to Waterloo
Cleanup techs who know Waterloo
Waterloo is a small city on the Maunesha River with older homes, a few newer neighborhoods and farmland around it. Small towns notice everything, so we come in plain vehicles and keep the work out of sight.
We work in the Maunesha River and downtown on Madison Street and every neighborhood around them. Waterloo calls go to Rick, who covers extended regional coverage for MadTown Biohazard. On bigger jobs, the rest of the crew comes in so it gets done right and done fast.
answered by our local crew
due up front
cleaning standards
company from cleanup to rebuild
Your local tech: Rick. Covers extended regional coverage, including Waterloo.
The Zone System
Local help in Waterloo, made easier, faster and hassle-free
Through our Zone System, regional citywide managers and customer response managers, a Waterloo call reaches a real person right away and the closest tech heads out. Waterloo is in zone 4, Rick’s zone.
A real person on our Madison crew picks up, day or night. They listen, ask only what's needed, and stay your point of contact for scheduling, updates and the insurance claim.
South central Wisconsin is split into five zones, each with its own local tech. Rick, the tech who covers Waterloo starts toward you while you're still on the phone.
Each region has a manager who knows its towns, its police and its medical examiner. On large jobs they bring in more of the crew, so the work gets done right and fast in Waterloo.
- Easier. One number and one person who follows your job from the first call to the keys back in your hand.
- Faster. The tech who lives closest is the one who comes, not whoever a national hotline can find.
- Hassle-free. Written price first, insurance billed for you, nothing due up front.
Find your tech
Who covers Waterloo, and who covers the towns around it
Waterloo is in zone 4, Rick’s zone. Tap any town on the map to see its page, or pick a tech to see their towns.
Stylized map, roughly to scale. Rings show the five zones. Every town we serve is marked. Tap one to open its page.
Every town we cover
From the Capitol Square out to Janesville, Baraboo, Portage and Monroe. If your town isn’t listed, call. We likely cover it.
Kevin’s zone
When families in Madison contact our local office after a traumatic event, we understand how important compassion and professionalism are. Our job is to handle the difficult cleanup process with respect, discretion, and attention to safety.Kevin, MadTown tech
Robyn’s zone
When a traumatic incident happens in Verona, residents should know that specialized cleanup assistance is available close to home. Our Madison-area office is committed to helping families through these difficult circumstances.Robyn, MadTown tech
Gabby’s zone
After a suicide, families deserve privacy, compassion, and professional assistance. Our Madison-area office is here to help Oregon residents address the cleanup without placing that difficult responsibility on loved ones.Gabby, MadTown tech
Waterloo is Rick’s town
Cambridge families and property owners deserve access to specialized crime scene cleanup without having to search across Wisconsin for assistance. Our Madison-area office helps connect surrounding communities with professional remediation services.Rick, MadTown tech
Joe’s zone
Families and businesses in Janesville deserve reliable crime scene cleanup services when unexpected tragedies happen. Our Madison-area office is a resource for professional remediation, respectful communication, and careful property cleanup.Joe, MadTown tech
Good to know
Most of our jobs have nothing to do with a crime
People hesitate to call because of our name. In this industry, crime scene cleanup is the catch-all name for any job with blood, bodily fluids or a death, and most of what we do around Madison is a natural death, a fall or a medical emergency.
So if there’s blood, fluid or an odor anywhere at your home or business in Waterloo, call us. We remove it, disinfect what’s left and treat the odor at its source, so the space is safe to live or work in again.
- Natural and unattended deaths
- Falls, injuries and medical emergencies
- Blood and fluids, removed and disinfected
- Death odor treated at the source
- Crime scenes, once police release them
The calls we answer
What Waterloo callers need, and how we help
The kinds of situations families, landlords and businesses in Waterloo call us about, and what our crew does. We never share details of a real family’s job.
A family wants the work done without the neighbors noticing.
We come in plain vehicles and keep the work out of sight.
A homeowner found blood after an accident in the kitchen.
We clean the grout, cabinets and floor and dispose of the waste properly.
What happened in Waterloo?
Your next three steps in Waterloo
Pick what happened. These are the same first steps Rick walks Waterloo callers through on the phone.
What happened?
Pick one. See your next three steps in Waterloo.- NowCall 911Police and the Jefferson County Medical Examiner come first. Don't move or clean anything.
- NextWait for the releaseThe Jefferson County Medical Examiner tells the family when the home is released. Close the door and turn off the furnace or AC fan to that room.
- ThenCall usYour zone's tech walks through with you, sets keepsakes aside and gives you a written price. We call your insurer.
- NowStay safe and call 911The Waterloo Police Department control the scene until investigators finish. Ask for the case number before officers leave.
- NextWait for the releaseCall us while you wait, so a tech is ready the minute the property is released.
- ThenWe clean and documentBlood, glass and print powder removed, with photos for insurance and Wisconsin victim compensation.
- NowCall 911, and 988 if you need itCall or text 988 any time, for anyone in the family. You don't have to hold this alone.
- NextYou don't have to go back inGive us a key or a door code. We confirm the release for you.
- ThenQuiet, private cleanupPersonal items set aside for you. We handle the insurance, so you don't have to explain what happened.
- NowGet care for the personThen keep children and pets away from the area. Don't scrub it.
- NextSmall spot on tile? Gloves and disinfectantIf it soaked into carpet, a mattress, a couch or a car seat, call us instead.
- ThenWe trace it and disinfectPad, grout and seams checked. Waste goes to a licensed facility, with paperwork for insurance.
- NowCall 911, don't go further inPolice and the Jefferson County Medical Examiner release the unit.
- NextKnow the 60-day ruleUnder Wis. Stat. 704.165, the tenancy generally ends 60 days after you learn of the death, or at the end of the lease.
- ThenWe clean, check neighbors, documentUnits beside and below checked, belongings set aside for the estate, photos for your insurer.
- FirstStart with safety, not stuffA working kitchen, a clear way out and no hidden biohazards come first.
- NextBring the person into the planWe agree on what stays before anything goes. Your county's ADRC can help the family too.
- ThenRoom by room, at their paceKeepsakes and papers saved, hazards handled, photo updates for family who live away.
Rick covers Waterloo for MadTown. The whole crew comes in on big jobs.
Call 608-974-1788Who does what
Who does what after a death in Waterloo
Families in Waterloo are often told to “call someone” without being told who. Here’s who handles each part, and what each one doesn’t do.
| Who | What they do | What they don’t do |
|---|---|---|
| 911 and the Waterloo Police Department | Secure the scene and investigate. | Don't clean, and won't recommend one company over another. |
| The Jefferson County Medical Examiner | Takes care of the person who died, investigates and tells the family when the home is released. | Doesn't clean, remove stains or remove odor. |
| The funeral home | Cares for your loved one and arranges the visitation and service. | Doesn't clean or decontaminate the home. |
| Your insurance company | Pays for covered cleanup and repairs. | Doesn't send a crew. You can choose your own cleanup company. |
| The landlord or property manager | Owns the unit and usually arranges cleanup in a rental. | Can't let anyone in to clean until police and the Jefferson County Medical Examiner release it. |
| A house cleaner or carpet cleaner | Everyday cleaning. | Usually isn't trained or equipped for bloodborne pathogens or medical waste disposal. |
| MadTown Biohazard | Cleans, disinfects and removes odor in Waterloo, sends waste to a licensed facility, rebuilds and bills your insurer. | Call 608-974-1788, 24/7. |
Our services
Unattended death cleanup in Waterloo
A natural death is still a hazardous cleanup when time has passed. In Waterloo, we come in after the Jefferson County Medical Examiner releases the home and return the room to a safe, clean, odor-free space.
Fluids move down. They soak carpet and pad, slip through seams in vinyl and hardwood and settle into the subfloor. That’s why the stain you see is never the whole job.
How we handle it
We work in a set order because skipping a step is how odor comes back. First a walkthrough with moisture meters and a careful look under flooring and behind trim. Then containment, so the rest of the house stays clean. Then removal of carpet, pad, mattress, drywall and subfloor that absorbed fluids. The structure underneath is cleaned, disinfected and sealed. Last, we deodorize, test the surfaces and walk the room with you or send photos.
In Waterloo, we see this most in older homes and farms. Rick knows how these homes are built, which matters once fluids have reached the floor below.
- Walkthrough with moisture meters
- Containment to protect the rest of the house
- Removal of carpet, pad and drywall that can't be saved
- Subfloor cleaned, disinfected and sealed
- Odor treated at the source
Crime scene & homicide cleanup
Crime scene & homicide cleanup in Waterloo
After a crime in Waterloo, police finish their work and leave. The blood, the broken glass and the fingerprint powder stay behind. That’s where we come in.
Blood and tissue are infectious waste under Wisconsin rules. They leave the property with us, packaged and manifested, never in a household trash can.
How we handle it
We start with the obvious areas and then widen the search: the walls and ceiling near the scene, the underside of furniture, the gaps between floorboards, door handles, light switches and anything people touched afterward. Blood travels on shoes, so hallways and stairs get checked too.
In older homes and farms, contamination often reaches the next room or the next unit. We check shared spaces in Waterloo every time.
- Evidence cut-outs and debris cleared
- Fingerprint powder lifted
- Hallways, stairs and nearby units checked
- OSHA bloodborne pathogen safety
- Licensed infectious waste disposal
Suicide cleanup
Suicide cleanup in Waterloo
Suicide cleanup in Waterloo is done gently, privately and completely. You don’t have to be there, you don’t have to explain anything to the neighbors and you don’t have to call the insurer yourself.
Mattresses, bedding and upholstery usually can’t be saved. Tile, hardwood, concrete and many hard surfaces can, and we clean and disinfect them thoroughly.
How we handle it
Vehicles, garages and outdoor spaces need a different approach than a bedroom. Car interiors can sometimes be restored, and concrete can be cleaned and sealed. We explain what’s possible before we start.
If the Jefferson County Medical Examiner is still involved, we can help you understand the timing so you don’t have to chase phone calls.
- Ceilings, fixtures and vents checked
- Personal items set aside for the family
- Cars and garages included
- Disinfection and deodorizing
- Insurance claim filed for you
Blood & biohazard cleanup
Blood & biohazard cleanup in Waterloo
Blood can carry hepatitis B, hepatitis C and HIV. In Waterloo, we clean it with full protective gear, hospital-grade disinfectant and licensed waste disposal.
We work after hours for businesses, so a store, an office or a restaurant can open the next morning as usual.
How we handle it
Needles and sharps go into rigid sharps containers. Animal waste, feces and vomit get the same careful handling as blood, because they can carry disease too.
In Waterloo, blood and biohazard calls come from homes, cars and workplaces. Businesses near the Maunesha River often need us after hours.
- Homes, cars, rentals and workplaces
- After-hours work for businesses
- Waste manifested to a licensed facility
- Written record for safety files
- Same-day service when possible
What we see in Waterloo
The calls we get from Waterloo
Waterloo is a small city where people notice everything. We come in plain vehicles and keep the work out of sight.
- Rick or the nearest tech answers
- Walkthrough with moisture meters
- Written scope and price you approve first
- Licensed biohazard waste disposal
From our techs
Tips for Waterloo families and property owners
Practical advice from the techs who answer Waterloo calls.
Don't wipe it up
Blood soaks into grout and seams. Leave it for a professional.
Death odor removal
Death odor removal in Waterloo
Families in Waterloo often call us because the odor stayed after someone else cleaned. That usually means the source is still there, and we go find it.
When we’re done, the room should smell like nothing. If it doesn’t, we come back.
How we handle it
Odor removal is source removal first. We find every material that absorbed fluids, remove it, clean and disinfect the structure and seal it with an odor-blocking primer. Only then do we deodorize the air.
Rick has cleared odor from homes all around the Maunesha River. If someone else already tried, we’ll find what they missed.
- Filters replaced
- Soft goods cleaned or removed
- Final room-by-room check
- We come back if odor remains
- Source found and removed
Hoarding cleanout
Hoarding cleanout in Waterloo
Many Waterloo cleanouts happen when a family member is moving to care, a house is being sold or a landlord needs a unit back. We work to your deadline.
We keep a found-items box for papers, photos, cash, jewelry and anything else that might matter, and we hand it over at the end of each day.
How we handle it
We sort room by room, with a found-items box for anything that might matter. Trash and ruined items go out, and keepsakes, papers and valuables come back to you.
In Waterloo, we can schedule cleanouts in stages and come back for follow-up visits.
- Deep cleaning and disinfection
- Photo updates if you're out of town
- Follow-up visits available
- Plan agreed with the family first
- Room-by-room sorting
Tear gas & fingerprint powder cleanup
Tear gas & fingerprint powder cleanup in Waterloo
If police used tear gas or pepper spray in a Waterloo home, the residue keeps burning eyes and lungs for weeks. We clean it from walls, fabrics and ductwork.
We HEPA vacuum every surface first, then wash, then clean the ducts and change the filters. Fabrics are laundered or replaced.
How we handle it
Fingerprint powder comes in black, white, gray and magnetic types, and each one needs a different approach. Wiping smears it into the grain. We lift it with the right technique for each surface.
If police used tear gas in your Waterloo home, call before you open windows or run the furnace. We’ll tell you what to leave alone.
- Rooms checked before you move back in
- Broken doors and windows repaired
- HEPA vacuuming of every surface
- Tear gas and pepper spray residue removed
- Fingerprint powder lifted without smearing
Rebuild after cleanup
Rebuild after cleanup in Waterloo
Most cleanup companies leave a Waterloo family with a gutted room. We finish the job: subfloor, flooring, drywall, paint and trim.
Flooring, drywall, trim, doors, paint and fixtures are all part of what we can rebuild.
How we handle it
For rentals and homes going on the market, we schedule the rebuild to your deadline so the property can be rented or listed again.
Rick keeps the rebuild in Waterloo under the same scope, so you never manage two crews.
- Final walkthrough with you
- Structure sealed before new materials
- Subfloor and flooring replaced
- Drywall hung, finished and painted
- Trim and doors replaced
Under the floor
Why Waterloo floors need more than scrubbing
Blood and fluids from a death or a serious injury move down through carpet and pad into the subfloor, and in older Waterloo homes with plank floors, into the ceiling of the room below. Scrubbing reaches only the top layer, which is why the smell comes back on the first warm day.
We come now in Waterloo.
A lot of cleanup companies take a message and call you back tomorrow. We don't. The tech who covers in Waterloo lives nearby and starts driving while you're still on the phone, with the equipment already on the truck.
- A real person answers, any hour
- The closest local tech heads out right away
- Equipment on the truck, no second trip
- Nothing starts until you approve the plan
Local help
Who else to call in Waterloo and Jefferson County
Crisis lines, the medical examiner, money help and support for families in and around Waterloo. Tap a number to call. Checked November 2026; we have no paid relationship with any of them.
Crisis, right now
Police & medical examiner
Money & insurance
Family, tenants & loss
Local police
How we work with police in Waterloo
In Waterloo, the first people at a scene are usually the Waterloo Police Department and, after a death, the Jefferson County Medical Examiner. Our job starts after theirs ends. Rick checks that the property has been released before anyone on our crew goes inside.
If you’re not sure whether the home has been released, call us. We’ll help you find out from the right office before anyone opens the door.
These links go to official government websites and open in a new tab. We have no paid relationship with any agency.
Find the Waterloo Police Department and every other Wisconsin agency here.
Investigates sudden and unattended deaths in Jefferson County.
State DOJ program. Lists up to $1,000 for crime scene cleanup for eligible victims.
Paying for it
Paying for cleanup in Waterloo: will insurance cover it?
Insurance usually covers cleanup after a sudden event in Waterloo. We bill the insurer directly, talk to the adjuster and help with Wisconsin crime victim compensation if it was a crime. Nobody hands us a card at the door.
Insurance often pays for this.
- Usually paid by your homeowners policy. Sudden events like a death, crime or injury are often covered.
- Nothing is due up front. We bill the insurer directly where the policy allows.
A general guide, not a coverage decision. Your policy decides, and we check it with you before we start.
Funeral homes
Funeral homes near Waterloo, and how we fit in
The funeral home cares for your loved one. We take care of the home. Many Waterloo families want both handled in the same few days, so we line up our timing with yours and, if you ask, with the funeral home directly.
Tell us when the visitation and service are. We’ll have the house cleaned and safe before family gathers, or come after the service. You don’t need to be in the house while we work.
107 S. Beebe St., Marshall, WI 53559
416 W. Lake St., Lake Mills, WI 53551
Names and addresses come from public listings. We aren’t affiliated with these funeral homes, and you’re free to choose any funeral home you like.
FAQ
Who to call in Waterloo, and other questions
Straight answers to what Waterloo families ask us, and what people ask search engines and AI assistants about cleanup in Waterloo. Call 608-974-1788 any time.
Call MadTown Biohazard Crime Scene Cleanup at 608-974-1788. We’re a Madison-based crime scene, death and biohazard cleanup company, and Rick is the local tech who covers Waterloo. Someone answers 24 hours a day.
Police and the Jefferson County Medical Examiner handle the investigation and the person who died, and the funeral home handles arrangements. Cleaning and decontaminating the home is done by a company like MadTown Biohazard, at 608-974-1788.
MadTown Biohazard does, quietly and completely, in Waterloo homes, garages and vehicles. We handle the insurance so the family doesn’t have to describe what happened. Call 608-974-1788, and call or text 988 if anyone in the family needs support.
No. Their job ends when the home is released. Cleanup falls to the family, the landlord or the property owner, which is why most Waterloo families call a company like MadTown Biohazard.
No. A funeral home cares for the person who died and the arrangements. It doesn’t clean or decontaminate the home. Your funeral director is welcome to call us, and we’ll schedule around the visitation and service.
Call 911 first, even if the person clearly died some time ago. Don’t clean anything. Once the Jefferson County Medical Examiner releases the home, call 608-974-1788 and Rick walks you through the rest.
Yes. MadTown Biohazard answers 24 hours a day, every day, at 608-974-1788. Rick covers Waterloo and nearby towns like Marshall and Lake Mills.
In most Waterloo cases, the property owner’s insurance pays, and we deal with the adjuster for you. Wisconsin crime victim compensation lists up to $1,000 for crime scene cleanup for eligible victims.
It depends on what happened and how far it spread. A small blood cleanup can be a short visit, while an unattended death that reached the subfloor takes days. You get a written, itemized price for your Waterloo job before we start. See our cleanup cost guide.
We don’t recommend it. What you can see is only the top layer, and the smell usually comes back from the pad and subfloor. Read can I clean it myself? before you try.
A biohazard cleanup company, because the smell comes from fluid in the flooring and walls, not the air. MadTown Biohazard removes the source, seals what’s left and treats the air. Call 608-974-1788.
MadTown Biohazard, at 608-974-1788. We handle the cleanup, the paperwork and the neighbors’ units. Our landlord guide covers Wis. Stat. 704.165 and the 60-day rule.
MadTown Biohazard does hoarding cleanouts in Waterloo, room by room, with the person included in the plan. We save keepsakes and papers and handle any biohazards. Call 608-974-1788.
We do. We come to wherever the vehicle is in or near Waterloo, and we document the job for your auto insurance claim.
We keep it quiet. We don’t announce the job, we talk with you about when to arrive and where to park, and we never post photos of your home.
Yes. Cleanup and reconstruction are one job with us, with one itemized estimate for your insurer.
As soon as the home is released. Call 608-974-1788 and Rick or the nearest tech heads out right away, day or night. You’ll get an honest arrival time on the phone.
You still have options. If a crime was involved, Wisconsin crime victim compensation lists up to $1,000 for crime scene cleanup, and we help you apply. You also get a written price before we start.
Yes. The Waterloo Police Department handles the scene first. We step in after the release and stay out of the way of any follow-up investigation.
Yes. Tell us when the visitation and service are, and we’ll schedule around them. We can talk with your funeral director directly if you’d like.
Yes. We can talk through the plan, the insurance and the paperwork in Spanish. Sí. Ofrecemos ayuda en español. Llámenos al 608-974-1788.
Nearby
Also serving towns near Waterloo
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Help in Waterloo is one call away
One call gets a local tech moving toward Waterloo. Nothing starts until you approve the plan, and nothing is due up front.
¿Prefiere hablar en español? Ofrecemos asistencia bilingüe cuando la necesite. Llame al 608-974-1788.
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Jobs available
We hire local in Waterloo
Live in or near Waterloo? We’re hiring cleanup technicians who want steady, meaningful work close to home. No two days are the same, and we train you to IICRC standards.