24/7 · Madison · Dane County · South central Wisconsin
Death, suicide, crime scene & biohazard cleanup in Madison. Local, 24/7.
Unattended death cleanup, suicide cleanup, crime scene cleanup, hoarding cleanouts and biohazard cleanup across Madison and Dane County. We made getting local help easier, faster and hassle-free through our Zone System: customer response managers who answer every call, regional citywide managers, and a local tech for every zone.
Unattended deathSuicideCrime sceneHoardingBiohazard
What happened?
Pick one. See your next three steps.- NowCall 911Police and the Dane County Medical Examiner come first. Don't move or clean anything.
- NextWait for the releaseThe Dane County Medical Examiner tells the family when the home is released. Close the door and turn off the furnace or AC fan to that room.
- ThenCall usYour zone's tech walks through with you, sets keepsakes aside and gives you a written price. We call your insurer.
- NowStay safe and call 911Police control the scene until investigators finish. Ask for the case number before officers leave.
- NextWait for the releaseCall us while you wait, so a tech is ready the minute the property is released.
- ThenWe clean and documentBlood, glass and print powder removed, with photos for insurance and Wisconsin victim compensation.
- NowCall 911, and 988 if you need itCall or text 988 any time, for anyone in the family. You don't have to hold this alone.
- NextYou don't have to go back inGive us a key or a door code. We confirm the release for you.
- ThenQuiet, private cleanupPersonal items set aside for you. We handle the insurance, so you don't have to explain what happened.
- NowGet care for the personThen keep children and pets away from the area. Don't scrub it.
- NextSmall spot on tile? Gloves and disinfectantIf it soaked into carpet, a mattress, a couch or a car seat, call us instead.
- ThenWe trace it and disinfectPad, grout and seams checked. Waste goes to a licensed facility, with paperwork for insurance.
- NowCall 911, don't go further inPolice and the Dane County Medical Examiner release the unit.
- NextKnow the 60-day ruleUnder Wis. Stat. 704.165, the tenancy generally ends 60 days after you learn of the death, or at the end of the lease.
- ThenWe clean, check neighbors, documentUnits beside and below checked, belongings set aside for the estate, photos for your insurer.
- FirstStart with safety, not stuffA working kitchen, a clear way out and no hidden biohazards come first.
- NextBring the person into the planWe agree on what stays before anything goes. Your county's ADRC can help the family too.
- ThenRoom by room, at their paceKeepsakes and papers saved, hazards handled, photo updates for family who live away.
A customer response manager answers, and the tech for your zone heads out. Kevin covers Madison; Robyn, Gabby, Rick and Joe cover the towns around it.
Call 608-974-1788Who we areMadTown Biohazard Crime Scene Cleanup is a locally run Madison, Wisconsin cleanup company for the hardest days: unattended death cleanup, suicide cleanup, crime scene and homicide cleanup, hoarding cleanouts and biohazard cleanup, plus blood and death odor removal and rebuilding what has to come out. Our Zone System puts a local tech in each of five zones across Dane County and south central Wisconsin, backed by regional citywide managers and customer response managers who answer 24/7. You approve the price first, we bill insurance directly, and nothing is due up front. Call 608-974-1788.
What we clean up
Unattended death, suicide, crime scene, hoarding and biohazard cleanup in Madison
Five kinds of calls make up most of our work. Each one has its own page with what to do first, what we do and who usually pays.
Unattended death cleanup in Madison
When someone passed away alone and wasn't found for days, fluids and odor reach far past what you can see. We remove what's contaminated down to the subfloor, disinfect, seal, remove the odor and rebuild.
- Decomposition and fluid removal
- Death odor traced to the source
- Keepsakes and papers set aside
Suicide cleanup in Madison
Quiet, complete cleanup after a suicide in a home, garage or car. You never have to go back into the room, and we handle the insurance so you don't have to explain what happened.
- Private, discreet crew
- Every trace found and disinfected
- Insurance handled for the family
Crime scene cleanup in Madison
After a shooting, assault, break-in or homicide, we start the moment police release the scene. Blood, glass, print powder and tear gas residue are removed, with photos for insurance and victim compensation.
- Homicide and violent crime scenes
- Fingerprint powder and tear gas
- Victim compensation paperwork
Hoarding cleanout in Madison
Room by room, at the person's pace, with them included in the plan. We clear hazards and biohazards, save what matters, and give family who live away photo updates.
- Safety first: kitchen, exits, hazards
- Keepsakes, papers and cash saved
- Animal waste and biohazards handled
Biohazard cleanup in Madison
Blood, bodily fluids, needles, drug residue and animal waste in homes, rentals, cars and businesses. Everything is disinfected and the waste goes to a licensed medical waste facility.
- Blood and bodily fluids
- Needles and drug residue
- Homes, rentals, cars and businesses
Not sure which one you need?
Most calls don’t fit one box. Tell us what happened and the tech for your zone will tell you what it takes, before anything starts.
Call 608-974-1788The Zone System
We made getting local help easier, faster and hassle-free
National companies route a Madison call through a hotline and send whoever is free. We built something local instead: our Zone System, regional citywide managers and customer response managers, so the right person answers and the closest tech comes.
A real person on our Madison crew picks up, day or night. They listen, ask only what's needed, and stay your point of contact for scheduling, updates and the insurance claim.
South central Wisconsin is split into five zones, each with its own local tech. The tech who covers your zone starts toward you while you're still on the phone.
Each region has a manager who knows its towns, its police and its medical examiner. On large jobs they bring in more of the crew, so the work gets done right and fast.
- Easier. One number and one person who follows your job from the first call to the keys back in your hand.
- Faster. The tech who lives closest is the one who comes, not whoever a national hotline can find.
- Hassle-free. Written price first, insurance billed for you, nothing due up front.
Find your tech
Find the tech who covers your zone
National franchises route a Madison call through a hotline and send whoever is free. We send the person who covers your zone. Pick a tech, or tap a town on the map.
Stylized map, roughly to scale. Rings show the five zones. Every town we serve is marked. Tap one to open its page.
Every town we cover
From the Capitol Square out to Janesville, Baraboo, Portage and Monroe. If your town isn’t listed, call. We likely cover it.
Kevin’s zone
When families in Madison contact our local office after a traumatic event, we understand how important compassion and professionalism are. Our job is to handle the difficult cleanup process with respect, discretion, and attention to safety.Kevin, MadTown tech
Robyn’s zone
When a traumatic incident happens in Verona, residents should know that specialized cleanup assistance is available close to home. Our Madison-area office is committed to helping families through these difficult circumstances.Robyn, MadTown tech
Gabby’s zone
After a suicide, families deserve privacy, compassion, and professional assistance. Our Madison-area office is here to help Oregon residents address the cleanup without placing that difficult responsibility on loved ones.Gabby, MadTown tech
Rick’s zone
Cambridge families and property owners deserve access to specialized crime scene cleanup without having to search across Wisconsin for assistance. Our Madison-area office helps connect surrounding communities with professional remediation services.Rick, MadTown tech
Joe’s zone
Families and businesses in Janesville deserve reliable crime scene cleanup services when unexpected tragedies happen. Our Madison-area office is a resource for professional remediation, respectful communication, and careful property cleanup.Joe, MadTown tech
14 services, one local crew
Every cleanup service we offer in Madison
From a small blood spill to a whole-house hoarding cleanout. If there’s blood, bodily fluid, a biohazard or an odor anywhere in a Madison home, car, rental or business, it’s our work.
Crime scene cleanup
After police release the scene, we take away every sign of what happened and hand the room back clean, safe and documented.
Unattended death cleanup
When someone passed at home and wasn't found right away.
Suicide cleanup
Private, gentle and fast.
Homicide cleanup
Violent crime scenes restored with care, including cut-outs, powder and debris left after the investigation.
Blood cleanup
Blood and bodily fluids from falls, injuries and medical emergencies, cleaned from homes, cars and workplaces.
Biohazard cleanup
Sharps, bodily fluids, feces, animal waste and drug residue, removed and disposed of under Wisconsin rules.
Death odor removal
Odor from a death or decomposition traced to its source and removed, not covered up with fragrance.
Tear gas cleanup
Tear gas, pepper spray and OC residue cleaned from walls, fabrics and ductwork after a police action.
Fingerprint powder cleanup
Black, white and magnetic print powder lifted from doors, frames and furniture without smearing it.
Hoarding cleanout
Respectful cleanouts at the person's pace, with keepsakes saved and hidden biohazards handled safely.
Drug & needle cleanup
Needles, drug residue and paraphernalia cleared from rentals, motels, cars and public spaces.
Vehicle biohazard cleanup
Cars, trucks and squad cars cleaned after blood, a death, a suicide or bodily fluids.
Business & property cleanup
Apartments, offices, stores, hotels, campuses and public buildings, scoped in writing and done after hours.
Rebuild after cleanup
If flooring, drywall or subfloor has to come out, we put the room back.
Under the floor
What you see is only the top inch
Blood and fluids from a death or a serious injury move down through carpet and pad into the subfloor, and in older Madison homes with plank floors, into the ceiling of the room below. Scrubbing reaches only the top layer, which is why the smell comes back on the first warm day.
The first 24 hours after a death at home in Dane County
Who does what, in order
Families tell us the hardest part is not knowing what comes next. This is the usual order, and where we fit in.
Police and EMS come. Don't clean or move anything.
An investigator from Dane County Medical Examiner looks into the death.
You choose one. They care for your loved one.
You're told the home is released. Now cleanup can start.
Your zone's tech comes out and walks through with you.
You approve it. We call your insurer. Nothing up front.
Good to know
Most of our jobs have nothing to do with a crime
People hesitate to call because of our name. In this industry, crime scene cleanup is the catch-all name for any job with blood, bodily fluids or a death, and most of what we do around Madison is a natural death, a fall or a medical emergency.
So if there’s blood, fluid or an odor anywhere at your home or business, call us. We remove it, disinfect what’s left and treat the odor at its source, so the space is safe to live or work in again.
- Natural and unattended deaths
- Falls, injuries and medical emergencies
- Blood and fluids, removed and disinfected
- Death odor treated at the source
- Crime scenes, once police release them
Who pays
Will insurance cover this?
Answer three quick questions to see who usually pays for death, crime scene or biohazard cleanup in Wisconsin. We confirm it with your insurer before we start, and nothing is due up front.
Insurance often pays for this.
- Usually paid by your homeowners policy. Sudden events like a death, crime or injury are often covered.
- Nothing is due up front. We bill the insurer directly where the policy allows.
A general guide, not a coverage decision. Your policy decides, and we check it with you before we start.
Local help
Who else to call in Dane County
The offices and helplines around a death, a crime or a hard week, with numbers you can tap. Checked November 2026. We have no paid relationship with any of them.
Crisis, right now
Police & medical examiner
Money & insurance
Family, tenants & loss
Why you can trust us
Trained, compliant and tested
IICRC trained
We clean to IICRC standards, the same ones insurers and adjusters expect to see.
OSHA bloodborne rules
Full protective gear, written exposure controls and trained techs on every job.
Licensed waste disposal
Biohazard waste is bagged, boxed and taken to a licensed medical waste facility under Wisconsin DNR rules.
Tested before we leave
A final check of every treated surface and a walkthrough with you, so clean means clean.
Who we are
A local crew, not a call center
MadTown Biohazard is a small crew of local techs: Kevin, Robyn, Gabby, Rick and Joe. We live in the same towns we work in, from the isthmus to Sun Prairie, Verona, Waunakee and Stoughton. When a family here calls, they reach someone who knows the street, the building and the people involved, not a call center three states away.
National franchises route Madison calls through a hotline and send whoever is free. We send the tech who covers your town, and the whole crew comes in when the job is big. That’s the difference people notice.
Madison's own cleanup crew. We pick up, we show up, we make it right.
Guides for families
Plain answers when you need them most
Written by our crew for the questions Madison families ask us every week. Reviewed by Kevin, who leads our Madison team · Updated November 2026.
Guide
Who to call, what the Dane County Medical Examiner does, and when cleanup can start.
Guide
What families find when they go back in, what to leave alone, and what happens next.
Guide
Homeowners, renters, landlord and business insurance, and what to say to the adjuster.
Guide
What drives the price of death and crime scene cleanup, and how families pay little or nothing.
Guide
Up to $1,000 for crime scene cleanup through the Wisconsin DOJ. Who qualifies and how to apply.
Guide
For families far from Madison after a death in a campus-area apartment.
Service areas
From Willy Street to West Towne, and out to Baraboo
Five techs, five zones, all working out of our Madison office: Kevin takes the city and closest suburbs, Robyn the inner Dane County towns, Gabby outer Dane County, Rick the extended region and Joe our outer radius out to Janesville, Baraboo and Portage. The whole crew comes in on big jobs.
Who does what
Who does what after a death in Madison
Families are told to “call someone” without being told who. Here’s who handles each part, and what each one doesn’t do.
| Who | What they do | What they don’t do |
|---|---|---|
| 911 and Madison police | Secure the scene and investigate. | Don't clean, and won't recommend one company over another. |
| The Dane County Medical Examiner | Takes care of the person who died, investigates and tells the family when the home is released. | Doesn't clean, remove stains or remove odor. |
| The funeral home | Cares for your loved one and arranges the visitation and service. | Doesn't clean or decontaminate the home. |
| Your insurance company | Pays for covered cleanup and repairs. | Doesn't send a crew. You can choose your own cleanup company. |
| The landlord or property manager | Owns the unit and usually arranges cleanup in a rental. | Can't let anyone in to clean until police and the Dane County Medical Examiner release it. |
| A house cleaner or carpet cleaner | Everyday cleaning. | Usually isn't trained or equipped for bloodborne pathogens or medical waste disposal. |
| MadTown Biohazard | Cleans, disinfects and removes odor in Madison, sends waste to a licensed facility, rebuilds and bills your insurer. | Call 608-974-1788, 24/7. |
FAQ
Who to call in Madison, and other questions
The questions Madison families ask us, and what people ask search engines and AI assistants. Call 608-974-1788 any time.
Call MadTown Biohazard Crime Scene Cleanup at 608-974-1788. We’re a local Madison crew that cleans up after deaths, suicides, crimes and other biohazards across Dane County and south central Wisconsin, and we answer 24/7.
A biohazard cleanup company, not the police, the Dane County Medical Examiner or the funeral home. Once the medical examiner releases the home, families call a company like MadTown Biohazard at 608-974-1788.
Yes. Unattended death cleanup is one of the most common calls we get in Madison and Dane County. We remove everything the fluids reached, disinfect, seal, remove the odor and rebuild. Call 608-974-1788 once the medical examiner releases the home.
Yes. We do hoarding cleanouts room by room, with the person included in the plan, and handle any biohazards or animal waste along the way. The ADRC of Dane County, (608) 240-7400, can support the family too.
It’s how we make local help easier, faster and hassle-free. South central Wisconsin is split into five zones, each with its own local tech. Customer response managers answer every call 24/7 and stay your point of contact, and regional citywide managers back up each job with more crew when it’s big.
No. Police secure the scene, the medical examiner takes care of the person who died and releases the home, and the funeral home handles arrangements. None of them clean the home. That’s left to the family or the property owner.
Usually the property owner’s insurance: homeowners, renters, landlord or business policies often cover it. When a crime was involved, Wisconsin crime victim compensation lists up to $1,000 for crime scene cleanup for eligible victims. We bill insurance directly and nothing is due up front.
Not automatically, but many families pay little or nothing out of pocket. Insurance often covers it, and Wisconsin crime victim compensation can help after a crime. We check coverage with you and give you the price in writing before we start.
Training, equipment and disposal. Crime scene cleaners are trained for bloodborne pathogens, use protective gear and hospital-grade disinfectants, remove contaminated flooring and drywall, and send waste to a licensed medical waste facility. A house cleaner or carpet cleaner isn’t set up for any of that.
Look for a local crew that answers any hour, gives you a written scope and price before starting, bills your insurance directly, disposes of waste at a licensed facility and doesn’t pressure you. Ask who exactly is coming and when. You can choose your own company even if your insurer suggests one.
MadTown Biohazard does, privately and completely, and we handle the insurance claim so the family doesn’t have to explain what happened. Call 608-974-1788. If you or someone in your family is struggling, call or text 988 any time.
All of Dane County and the towns around it, in five zones: Madison and its closest suburbs, inner and outer Dane County, then out to Janesville, Baraboo, Portage, Watertown and Monroe. See every town we cover.
We do, and we work with landlords and university housing staff. Parents can read our guide for families after a student death. UW-Madison’s Dean of Students office also supports families: (608) 263-5700.
As soon as the property is released, day or night. Your call goes to the tech who covers your town, and you get a name and an honest arrival time before you hang up.
Yes, every time. We walk through the affected area, write up the scope and price, and go over it with you. Nothing starts until you approve it. If we find more, we stop and tell you first.
We keep our arrival low-key, carry equipment in closed cases and never discuss a job with anyone but you.
Yes. We can go over the plan, the insurance and the paperwork in Spanish. Sí, ofrecemos ayuda en español.
We’re here right now
Local help, one call away
A customer response manager answers, and the tech who covers your zone heads out. Nothing starts until you approve the plan, and nothing is due up front.
¿Prefiere hablar en español? Ofrecemos asistencia bilingüe cuando la necesite. Llame al 608-974-1788.
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Jobs available
We hire local. Join our cleanup team
Steady, meaningful work in Madison and across south central Wisconsin. We hire people from the towns we serve and train you to IICRC standards.