MadTown Biohazard · Shorewood Hills, WI · Zone 1
Crime scene cleanup in Shorewood Hills, WI
Shorewood Hills borders the UW campus and University Hospital, and Kevin covers it as part of the Madison zone. From a quiet death at home to a crime scene, a hoarded house or a home hit with tear gas, our techs clean it, decontaminate it, end the odor and rebuild it. You see the plan and price before we start, and we handle the insurance claim.
No money up frontPrice approved firstInsurance billed for youKevin covers Shorewood Hills
Your Shorewood Hills tech is Kevin
Kevin covers Madison and the closest suburbs. Call and Kevin or the nearest tech on our crew heads out while you're still on the phone.
608-974-1788- A written price you approve first
- No money up front. We bill insurance
- Licensed biohazard waste disposal
Quick answerMadTown Biohazard provides crime scene cleanup in Shorewood Hills, WI, along with unattended death, suicide, homicide, blood, biohazard, odor, hoarding and tear gas cleanup, and rebuilds afterward. Kevin covers Shorewood Hills as part of Madison and the closest suburbs, and the whole crew comes in on big jobs. Nothing is due up front. Call 608-974-1788, 24/7.
Local to Shorewood Hills
Cleanup techs who know Shorewood Hills
Shorewood Hills is a small village of wooded lots and architect-designed homes between Lake Mendota and University Avenue, with the hospital and campus right next door. Many homes have original woodwork and finishes worth protecting. We clean carefully and save what can be saved.
We work in the University Avenue edge, the Lake Mendota shore and the streets near University Hospital and every neighborhood around them. Shorewood Hills calls go to Kevin, who covers Madison and the closest suburbs for MadTown Biohazard. On bigger jobs, the rest of the crew comes in so it gets done right and done fast.
answered by our local crew
due up front
cleaning standards
company from cleanup to rebuild
Your local tech: Kevin. Covers Madison and the closest suburbs, including Shorewood Hills.
The Zone System
Local help in Shorewood Hills, made easier, faster and hassle-free
Through our Zone System, regional citywide managers and customer response managers, a Shorewood Hills call reaches a real person right away and the closest tech heads out. Shorewood Hills is in zone 1, Kevin’s zone.
A real person on our Madison crew picks up, day or night. They listen, ask only what's needed, and stay your point of contact for scheduling, updates and the insurance claim.
South central Wisconsin is split into five zones, each with its own local tech. Kevin, the tech who covers Shorewood Hills starts toward you while you're still on the phone.
Each region has a manager who knows its towns, its police and its medical examiner. On large jobs they bring in more of the crew, so the work gets done right and fast in Shorewood Hills.
- Easier. One number and one person who follows your job from the first call to the keys back in your hand.
- Faster. The tech who lives closest is the one who comes, not whoever a national hotline can find.
- Hassle-free. Written price first, insurance billed for you, nothing due up front.
Find your tech
Who covers Shorewood Hills, and who covers the towns around it
Shorewood Hills is in zone 1, Kevin’s zone. Tap any town on the map to see its page, or pick a tech to see their towns.
Stylized map, roughly to scale. Rings show the five zones. Every town we serve is marked. Tap one to open its page.
Every town we cover
From the Capitol Square out to Janesville, Baraboo, Portage and Monroe. If your town isn’t listed, call. We likely cover it.
Shorewood Hills is Kevin’s town
When families in Madison contact our local office after a traumatic event, we understand how important compassion and professionalism are. Our job is to handle the difficult cleanup process with respect, discretion, and attention to safety.Kevin, MadTown tech
Robyn’s zone
When a traumatic incident happens in Verona, residents should know that specialized cleanup assistance is available close to home. Our Madison-area office is committed to helping families through these difficult circumstances.Robyn, MadTown tech
Gabby’s zone
After a suicide, families deserve privacy, compassion, and professional assistance. Our Madison-area office is here to help Oregon residents address the cleanup without placing that difficult responsibility on loved ones.Gabby, MadTown tech
Rick’s zone
Cambridge families and property owners deserve access to specialized crime scene cleanup without having to search across Wisconsin for assistance. Our Madison-area office helps connect surrounding communities with professional remediation services.Rick, MadTown tech
Joe’s zone
Families and businesses in Janesville deserve reliable crime scene cleanup services when unexpected tragedies happen. Our Madison-area office is a resource for professional remediation, respectful communication, and careful property cleanup.Joe, MadTown tech
Good to know
Most of our jobs have nothing to do with a crime
People hesitate to call because of our name. In this industry, crime scene cleanup is the catch-all name for any job with blood, bodily fluids or a death, and most of what we do around Madison is a natural death, a fall or a medical emergency.
So if there’s blood, fluid or an odor anywhere at your home or business in Shorewood Hills, call us. We remove it, disinfect what’s left and treat the odor at its source, so the space is safe to live or work in again.
- Natural and unattended deaths
- Falls, injuries and medical emergencies
- Blood and fluids, removed and disinfected
- Death odor treated at the source
- Crime scenes, once police release them
The calls we answer
What Shorewood Hills callers need, and how we help
The kinds of situations families, landlords and businesses in Shorewood Hills call us about, and what our crew does. We never share details of a real family’s job.
A homeowner wants to save the original woodwork in a historic house.
We take extra care around trim and floors, remove only what's affected and match repairs to the original.
A family is handling a death while working long shifts at the hospital next door.
We schedule around them, keep them updated by text and hand back the keys when it's done.
What happened in Shorewood Hills?
Your next three steps in Shorewood Hills
Pick what happened. These are the same first steps Kevin walks Shorewood Hills callers through on the phone.
What happened?
Pick one. See your next three steps in Shorewood Hills.- NowCall 911Police and the Dane County Medical Examiner come first. Don't move or clean anything.
- NextWait for the releaseThe Dane County Medical Examiner tells the family when the home is released. Close the door and turn off the furnace or AC fan to that room.
- ThenCall usYour zone's tech walks through with you, sets keepsakes aside and gives you a written price. We call your insurer.
- NowStay safe and call 911The Shorewood Hills Police Department control the scene until investigators finish. Ask for the case number before officers leave.
- NextWait for the releaseCall us while you wait, so a tech is ready the minute the property is released.
- ThenWe clean and documentBlood, glass and print powder removed, with photos for insurance and Wisconsin victim compensation.
- NowCall 911, and 988 if you need itCall or text 988 any time, for anyone in the family. You don't have to hold this alone.
- NextYou don't have to go back inGive us a key or a door code. We confirm the release for you.
- ThenQuiet, private cleanupPersonal items set aside for you. We handle the insurance, so you don't have to explain what happened.
- NowGet care for the personThen keep children and pets away from the area. Don't scrub it.
- NextSmall spot on tile? Gloves and disinfectantIf it soaked into carpet, a mattress, a couch or a car seat, call us instead.
- ThenWe trace it and disinfectPad, grout and seams checked. Waste goes to a licensed facility, with paperwork for insurance.
- NowCall 911, don't go further inPolice and the Dane County Medical Examiner release the unit.
- NextKnow the 60-day ruleUnder Wis. Stat. 704.165, the tenancy generally ends 60 days after you learn of the death, or at the end of the lease.
- ThenWe clean, check neighbors, documentUnits beside and below checked, belongings set aside for the estate, photos for your insurer.
- FirstStart with safety, not stuffA working kitchen, a clear way out and no hidden biohazards come first.
- NextBring the person into the planWe agree on what stays before anything goes. Your county's ADRC can help the family too.
- ThenRoom by room, at their paceKeepsakes and papers saved, hazards handled, photo updates for family who live away.
Kevin covers Shorewood Hills for MadTown. The whole crew comes in on big jobs.
Call 608-974-1788Who does what
Who does what after a death in Shorewood Hills
Families in Shorewood Hills are often told to “call someone” without being told who. Here’s who handles each part, and what each one doesn’t do.
| Who | What they do | What they don’t do |
|---|---|---|
| 911 and the Shorewood Hills Police Department | Secure the scene and investigate. | Don't clean, and won't recommend one company over another. |
| The Dane County Medical Examiner | Takes care of the person who died, investigates and tells the family when the home is released. | Doesn't clean, remove stains or remove odor. |
| The funeral home | Cares for your loved one and arranges the visitation and service. | Doesn't clean or decontaminate the home. |
| Your insurance company | Pays for covered cleanup and repairs. | Doesn't send a crew. You can choose your own cleanup company. |
| The landlord or property manager | Owns the unit and usually arranges cleanup in a rental. | Can't let anyone in to clean until police and the Dane County Medical Examiner release it. |
| A house cleaner or carpet cleaner | Everyday cleaning. | Usually isn't trained or equipped for bloodborne pathogens or medical waste disposal. |
| MadTown Biohazard | Cleans, disinfects and removes odor in Shorewood Hills, sends waste to a licensed facility, rebuilds and bills your insurer. | Call 608-974-1788, 24/7. |
Our services
Crime scene & homicide cleanup in Shorewood Hills
Assaults, shootings, break-ins and homicides leave a mess no family or business owner in Shorewood Hills should face. Our techs restore the space carefully and quietly.
Every crime scene is photographed and documented before, during and after. That record matters for your insurer and for Wisconsin crime victim compensation.
How we handle it
Our crime scene work follows the IICRC S540 standard for trauma and crime scene cleanup: assess, document, contain, remove, clean, disinfect and verify. Techs wear full protective gear, and everything contaminated is bagged, boxed and taken to a licensed facility.
In historic and architect-designed homes, contamination often reaches the next room or the next unit. We check shared spaces in Shorewood Hills every time.
- Hallways, stairs and nearby units checked
- OSHA bloodborne pathogen safety
- Licensed infectious waste disposal
- Photo record for insurance and victim compensation
- Damaged doors and drywall added to the rebuild
Suicide cleanup
Suicide cleanup in Shorewood Hills
There’s no right way to handle a suicide in the family. There is a right way to clean up after one, and in Shorewood Hills that’s our job, not yours.
We keep our arrival low-key and our equipment in closed cases. Nobody on the street needs to know why we’re there.
How we handle it
A firearm death leaves contamination in places most people never think to look: the ceiling, the tops of door frames, light fixtures, vents and the back of furniture. We check them all and clean them properly.
If the Dane County Medical Examiner is still involved, we can help you understand the timing so you don’t have to chase phone calls.
- Cars and garages included
- Disinfection and deodorizing
- Insurance claim filed for you
- Local grief resources if you want them
- Quiet, low-key arrival
Unattended death cleanup
Unattended death cleanup in Shorewood Hills
When a loved one passes at home in Shorewood Hills and isn’t found right away, the cleanup is bigger than anyone expects. We take it over from the moment the Dane County Medical Examiner releases the home, so your family doesn’t have to open that door again.
Insurance usually covers death cleanup as a sudden loss. We bill the insurer directly and handle the adjuster’s questions.
How we handle it
Older homes and apartment buildings each bring their own problems. In an old house, fluids can reach plank subfloor and the joists. In an apartment, they can reach the unit below. We check both before we write the plan.
In Shorewood Hills, we see this most in historic and architect-designed homes. Kevin knows how these homes are built, which matters once fluids have reached the floor below.
- Belongings set aside and cleaned when possible
- Licensed biohazard waste disposal
- Photos and paperwork for insurance
- Walkthrough with moisture meters
- Containment to protect the rest of the house
Death odor removal
Death odor removal in Shorewood Hills
If a smell in Shorewood Hills is coming from a death, an animal or a long-closed room, sprays and candles won’t touch it. We find the source and remove it.
Soft goods like curtains, couches and clothing hold odor. Some can be cleaned and some can’t. We’ll show you which before anything leaves.
How we handle it
When the job is done, we do a final check of every room. If any odor remains, we keep working until it’s gone.
Kevin has cleared odor from homes all around the University Avenue edge. If someone else already tried, we’ll find what they missed.
- Final room-by-room check
- We come back if odor remains
- Source found and removed
- Subfloor and framing sealed
- Thermal fogging and hydroxyl treatment
What we see in Shorewood Hills
The calls we get from Shorewood Hills
In Shorewood Hills, we’re often asked to protect original woodwork and finishes in historic homes. We remove only what has to go and match repairs to the original.
- Kevin or the nearest tech answers
- Walkthrough with moisture meters
- Written scope and price you approve first
- Licensed biohazard waste disposal
From our techs
Tips for Shorewood Hills families and property owners
Practical advice from the techs who answer Shorewood Hills calls.
Protect original finishes
Tell us about original woodwork or floors. We work around them and match repairs.
Hoarding cleanout
Hoarding cleanout in Shorewood Hills
Whether it’s a parent’s house or a rental, a hoarding cleanout in Shorewood Hills is done with respect and without judgment, at a pace the person can handle.
We can come back on a schedule afterward, so the home doesn’t slide back. Recovery takes time, and we’re patient.
How we handle it
Every cleanout starts with a plan agreed with the person who lives there, when that’s possible, and with the family. We decide together what stays, what goes and what gets a closer look.
In Shorewood Hills, we can schedule cleanouts in stages and come back for follow-up visits.
- Follow-up visits available
- Plan agreed with the family first
- Room-by-room sorting
- Found-items box for keepsakes
- Biohazards, sharps and pests handled
Blood & biohazard cleanup
Blood & biohazard cleanup in Shorewood Hills
A household cleaner and a mop can’t reach what soaked in. For blood and biohazard cleanup in Shorewood Hills, we take out what has to go and disinfect what stays.
Car seats, carpets and upholstery can sometimes be saved with the right extraction and disinfection. We’ll tell you honestly when they can’t.
How we handle it
For workplaces, we section off only the affected area, clean around shifts and leave a written record for the safety file. For homes, we work room by room and tell you exactly what we did.
In Shorewood Hills, blood and biohazard calls come from homes, cars and workplaces. Businesses near the University Avenue edge often need us after hours.
- Blood traced into pad, grout and seams
- Sharps removed into rigid containers
- Hospital-grade disinfection
- Homes, cars, rentals and workplaces
- After-hours work for businesses
Tear gas & fingerprint powder cleanup
Tear gas & fingerprint powder cleanup in Shorewood Hills
We clean tear gas, pepper spray and fingerprint powder for Shorewood Hills homes, rentals and businesses, often before a business opens the next morning.
Don’t start airing the house out or running the furnace before you call. Moving air spreads the residue into rooms that were clean.
How we handle it
Soft goods like clothing, bedding and curtains are laundered or replaced. Electronics are wiped carefully. Food in open containers is thrown out.
If police used tear gas in your Shorewood Hills home, call before you open windows or run the furnace. We’ll tell you what to leave alone.
- Tear gas and pepper spray residue removed
- Fingerprint powder lifted without smearing
- Ductwork cleaned and filters replaced
- Fabrics laundered or replaced
- Electronics and glass cleaned carefully
Rebuild after cleanup
Rebuild after cleanup in Shorewood Hills
If flooring, subfloor or drywall has to come out in Shorewood Hills, we put it back. One company, one scope, one insurance claim, from the first call to the finished room.
We photograph every stage, from the open subfloor to the finished room, so your insurer sees exactly what was done.
How we handle it
We photograph each stage of the rebuild and walk the finished room with you before we call it done.
Kevin keeps the rebuild in Shorewood Hills under the same scope, so you never manage two crews.
- Drywall hung, finished and painted
- Trim and doors replaced
- Finishes matched as closely as possible
- One itemized estimate for your insurer
- Photos at every stage
Under the floor
Why Shorewood Hills floors need more than scrubbing
Blood and fluids from a death or a serious injury move down through carpet and pad into the subfloor, and in older Shorewood Hills homes with plank floors, into the ceiling of the room below. Scrubbing reaches only the top layer, which is why the smell comes back on the first warm day.
We come now in Shorewood Hills.
A lot of cleanup companies take a message and call you back tomorrow. We don't. The tech who covers in Shorewood Hills lives nearby and starts driving while you're still on the phone, with the equipment already on the truck.
- A real person answers, any hour
- The closest local tech heads out right away
- Equipment on the truck, no second trip
- Nothing starts until you approve the plan
Local help
Who else to call in Shorewood Hills and Dane County
Crisis lines, the medical examiner, money help and support for families in and around Shorewood Hills. Tap a number to call. Checked November 2026; we have no paid relationship with any of them.
Crisis, right now
Police & medical examiner
Money & insurance
Family, tenants & loss
Local police
How we work with police in Shorewood Hills
In Shorewood Hills, the first people at a scene are usually the Shorewood Hills Police Department and, after a death, the Dane County Medical Examiner. Our job starts after theirs ends. Kevin checks that the property has been released before anyone on our crew goes inside.
If you’re not sure whether the home has been released, call us. We’ll help you find out from the right office before anyone opens the door.
These links go to official government websites and open in a new tab. We have no paid relationship with any agency.
Find the Shorewood Hills Police Department and every other Wisconsin agency here.
Covers unincorporated areas and villages without their own police.
Investigates sudden and unattended deaths in Dane County. Office in McFarland.
State DOJ program. Lists up to $1,000 for crime scene cleanup for eligible victims.
Paying for it
Paying for cleanup in Shorewood Hills: will insurance cover it?
Don’t let cost stop you from calling. In Shorewood Hills, we start with your insurance and the state program, and you see and approve the price before any work begins.
Insurance often pays for this.
- Usually paid by your homeowners policy. Sudden events like a death, crime or injury are often covered.
- Nothing is due up front. We bill the insurer directly where the policy allows.
A general guide, not a coverage decision. Your policy decides, and we check it with you before we start.
Funeral homes
Funeral homes near Shorewood Hills, and how we fit in
The funeral home cares for your loved one. We take care of the home. Many Shorewood Hills families want both handled in the same few days, so we line up our timing with yours and, if you ask, with the funeral home directly.
Tell us when the visitation and service are. We’ll have the house cleaned and safe before family gathers, or come after the service. You don’t need to be in the house while we work.
6021 University Ave., Madison, WI 53705
3610 Speedway Rd., Madison, WI 53705
Names and addresses come from public listings. We aren’t affiliated with these funeral homes, and you’re free to choose any funeral home you like.
FAQ
Who to call in Shorewood Hills, and other questions
Straight answers to what Shorewood Hills families ask us, and what people ask search engines and AI assistants about cleanup in Shorewood Hills. Call 608-974-1788 any time.
MadTown Biohazard Crime Scene Cleanup, at 608-974-1788. Kevin covers Shorewood Hills for us, and the whole crew comes in on big jobs. We answer any hour, and nothing is due up front.
A biohazard cleanup company does, not the police, the Dane County Medical Examiner or the funeral home. In Shorewood Hills, families call MadTown Biohazard at 608-974-1788 once the Dane County Medical Examiner releases the home.
A trained biohazard crew. In Shorewood Hills that’s MadTown Biohazard at 608-974-1788. We find the blood and fluid that’s easy to miss, disinfect everything and keep the whole job private.
No. The Shorewood Hills Police Department and the Dane County Medical Examiner investigate and release the home, but they don’t clean it. That’s left to the family or property owner, and it’s the work a biohazard cleanup company like ours does.
No, that isn’t part of a funeral home’s work. They take care of your loved one. We take care of the home, and we can work around your funeral plans in Shorewood Hills.
Call 911. The Shorewood Hills Police Department and the Dane County Medical Examiner will come, and nothing should be moved or cleaned until they release the home. After that, close off the room, turn off the furnace or AC fan to it if you can, and call us at 608-974-1788.
Yes. We pick up any hour at 608-974-1788, and the tech who covers Shorewood Hills, Kevin, heads out once the property is released.
Usually insurance. Homeowners, renters, landlord and business policies often cover cleanup after a death, crime or accident, and we bill the insurer directly. If a crime was involved, Wisconsin crime victim compensation can help too. Nothing is due up front.
There’s no flat price, because no two scenes are alike. We walk through, write up the scope and price, and you approve it before any work starts. Insurance often covers most or all of it. Our cost guide explains what drives the price.
It isn’t a good idea. Blood and body fluids can carry bloodborne pathogens like hepatitis B and C, and fluid usually soaks deeper than you can see. A small spot on tile is one thing. Carpet, a mattress or a subfloor is a job for a trained crew.
We do. Air fresheners and carpet shampoo won’t fix death odor in a Shorewood Hills home. The source has to come out first, then the area is sealed and the air treated.
Call 911 first, then MadTown Biohazard at 608-974-1788 once the Dane County Medical Examiner releases the unit. We clean the unit, check the units beside and below, set belongings aside for the estate and document everything for your insurer.
We do, at the person’s pace. Safety comes first: a working kitchen, a clear way out and no hidden biohazards. Dane County’s aging and disability resource center can help the family too.
MadTown Biohazard cleans cars, trucks and squad cars in Shorewood Hills, at your home, a tow yard or a body shop. Seats, carpet and vents get cleaned and disinfected, with photos for the auto insurer.
Not from us. We work discreetly, keep the door closed and never share photos or details of a job in Shorewood Hills.
Yes. If flooring, subfloor or drywall has to come out, we rebuild it under the same plan, so you deal with one company from the first call to the finished room.
Right after police or the Dane County Medical Examiner release the property, any hour. We’ll tell you who is coming and when before you hang up.
Help is still available. We walk you through Wisconsin crime victim compensation when a crime was involved, and we give you the scope and price in writing before any work begins.
Yes. We wait for the Shorewood Hills Police Department to release the scene, follow any instructions officers leave and keep a line open if investigators need to come back.
Yes, and it’s a common request. We’ll have the home cleaned before family gathers, or come after the service if that’s easier.
Yes. We can talk through the plan, the insurance and the paperwork in Spanish. Sí. Ofrecemos ayuda en español. Llámenos al 608-974-1788.
Nearby
Also serving towns near Shorewood Hills
We’re here right now
Help in Shorewood Hills is one call away
One call gets a local tech moving toward Shorewood Hills. Nothing starts until you approve the plan, and nothing is due up front.
¿Prefiere hablar en español? Ofrecemos asistencia bilingüe cuando la necesite. Llame al 608-974-1788.
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Jobs available
We hire local in Shorewood Hills
Live in or near Shorewood Hills? We’re hiring cleanup technicians who want steady, meaningful work close to home. No two days are the same, and we train you to IICRC standards.