Hoarding cleanout · MadTown Biohazard
Hoarding cleanouts in Madison, with respect
A hoarded home can hide biohazards, mold, pests and years of loss. We work with the person and the family, at a pace they can handle, save what matters and clear the rest safely. No judgment, ever. We also handle unattended death, suicide, crime scene and homicide, blood and biohazard, death odor removal and tear gas and fingerprint powder cleanup, and the rebuild afterward.
No money up frontPrice approved firstInsurance billed for youLocal techs, 24/7
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Talk to a local tech now
Tell us what happened and where. The local tech closest to you is on the way while we talk. No pressure, and nothing to pay up front.
- The tech closest to you heads out right away
- Written scope and price you approve first
- No money up front. We bill your insurance
Quick answerA hoarding cleanout clears excess belongings, trash and hidden biohazards from a home while saving keepsakes, papers and valuables. MadTown Biohazard does them across Madison and south central Wisconsin with a plan agreed with the family first, room-by-room sorting, licensed disposal of biohazards and a price you approve before we start.
What we do
How hoarding cleanout works around Madison
Hoarding usually builds over years, and it’s rarely about the stuff. It can follow a loss, an illness or a hard stretch of life. A cleanout goes best when the person who lives there has a say in it, and when the crew treats them and their things with respect.
We start with a walkthrough and a conversation. Together we agree on what stays, what goes and what to look for: papers, photos, cash, medications, jewelry. Then we work room by room, set found items aside in a box for the family and handle anything hazardous, like animal waste, sharps or spoiled food, safely.
Included
- Plan agreed with the family first
- Room-by-room sorting
- Found-items box for keepsakes
- Biohazards, sharps and pests handled
- Trash hauled away
- Deep cleaning and odor treatment
Dignity
Working with the person, not around them
Clearing a home without the person’s buy-in often ends with the home filling back up. We’d rather go slower and have it stick. We ask before we throw things away, explain why something can’t stay when it’s unsafe, and never shame anyone.
If the person has support, like a therapist or case worker, we’re glad to work with them. Our hoarding help guide lists local resources.
Step by step
Hoarding cleanout from the first call to the last walkthrough
You approve the scope and price before any work starts.
Talk
We listen first, with the person if possible.
Walkthrough
We see the whole home and any hazards.
Plan
Written scope, price and pace you agree to.
Clear
Room-by-room sorting, removal and cleaning.
Follow up
Return visits if they’d help.
Hazards
What can be hiding in a hoarded home
Animal and rodent waste, spoiled food, mold, sharps and sometimes an unattended death. Narrow paths also make falls and fires more likely. Our techs wear protective gear and check for hazards before moving things.
If we find something that changes the plan, we stop and talk to you before going on.
After a death
Clearing a hoarded home after someone dies
Sometimes we’re called after the person has died, and the family needs the house cleared to sell or settle the estate. We still sort carefully for papers, photos and valuables, and we can do any death cleanup and the rebuild in the same plan.
We send photo updates if the family lives out of town.
How a job like this goes
A parent's house after years of buildup
What we walk into
Two adult children living out of state needed to help their father, who still lived in the family home. Paths were narrow, the kitchen was unusable and there were signs of mice.
What we did
- Visit 1. The tech met the father and one of his kids, listened and walked through together.
- Plan. Kitchen and bathroom first, then the bedroom; he chose what to keep; found-items box for papers.
- Week 1. Kitchen and bath cleared, cleaned and sanitized; rodent waste removed safely.
- Weeks 2-3. Remaining rooms at his pace, with photo updates sent to the family.
The result. He kept living at home, safely, with the things that mattered to him.
A typical example of how these jobs go, written to show our process. It isn’t a specific client; names and addresses are never shared.
Techs on standby now
Facing something similar?
Call and we’ll explain exactly what we’d do in your situation, before anything starts.
- The tech closest to you heads out right away
- Written scope and price you approve first
- No money up front. We bill your insurance
From our techs
Hoarding cleanout tips from our techs
What we tell people on the phone before we get there.
Start with one room
A safe kitchen or a clear path to the bathroom can matter more than an empty house.
Look for papers first
Wills, deeds, titles, tax papers and bank statements often turn up. We set them aside.
Bring in support
A friend, a counselor or a case worker can help the person through it.
Plan for follow-up
A few return visits often keep the home from filling back up.
Find your tech
Hoarding cleanout near you
We provide hoarding cleanout in Madison, Stoughton, Fort Atkinson, Baraboo, Beaver Dam, Reedsburg, Jefferson and Monroe, plus every town on our service areas page. Your call goes to the tech who covers your zone, and the rest of the crew comes in when the job is big. Pick a tech, or tap your town.
Stylized map, roughly to scale. Rings show the five zones. Every town we serve is marked. Tap one to open its page.
Every town we cover
From the Capitol Square out to Janesville, Baraboo, Portage and Monroe. If your town isn’t listed, call. We likely cover it.
Kevin’s zone
When families in Madison contact our local office after a traumatic event, we understand how important compassion and professionalism are. Our job is to handle the difficult cleanup process with respect, discretion, and attention to safety.Kevin, MadTown tech
Robyn’s zone
When a traumatic incident happens in Verona, residents should know that specialized cleanup assistance is available close to home. Our Madison-area office is committed to helping families through these difficult circumstances.Robyn, MadTown tech
Gabby’s zone
After a suicide, families deserve privacy, compassion, and professional assistance. Our Madison-area office is here to help Oregon residents address the cleanup without placing that difficult responsibility on loved ones.Gabby, MadTown tech
Rick’s zone
Cambridge families and property owners deserve access to specialized crime scene cleanup without having to search across Wisconsin for assistance. Our Madison-area office helps connect surrounding communities with professional remediation services.Rick, MadTown tech
Joe’s zone
Families and businesses in Janesville deserve reliable crime scene cleanup services when unexpected tragedies happen. Our Madison-area office is a resource for professional remediation, respectful communication, and careful property cleanup.Joe, MadTown tech
Who pays
Paying for hoarding cleanout: will insurance cover it?
Answer three quick questions to see who usually pays for death, crime scene or biohazard cleanup in Wisconsin. We confirm it with your insurer before we start, and nothing is due up front.
Insurance often pays for this.
- Usually paid by your homeowners policy. Sudden events like a death, crime or injury are often covered.
- Nothing is due up front. We bill the insurer directly where the policy allows.
A general guide, not a coverage decision. Your policy decides, and we check it with you before we start.
FAQ
Hoarding cleanout questions, answered
Still have a question? Call 608-974-1788 any time and talk to someone on our local team.
MadTown Biohazard does hoarding cleanouts with the person included in the plan, at 608-974-1788. The ADRC of Dane County, (608) 240-7400, can support the family too.
No. We agree on what stays first, and we ask before anything personal goes.
It helps if they’re part of the plan, but it’s up to the family and the person.
From a few days to a few weeks, depending on the size of the home and the pace the person can handle.
Usually not, unless there’s a covered event like a death or a burst pipe. You get a written price first.
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We hire local. Join our cleanup team
Steady, meaningful work in Madison and across south central Wisconsin. We hire people from the towns we serve and train you to IICRC standards.