Paying for cleanup
Insurance & victim compensation for cleanup
We bill your insurer directly, work with the adjuster and help you apply for Wisconsin crime victim compensation when a crime was involved. No money up front.
No money up frontPrice approved firstInsurance billed for youLocal techs, 24/7
Techs on standby now
Talk to a local tech now
Tell us what happened and where. The local tech closest to you is on the way while we talk. No pressure, and nothing to pay up front.
- The tech closest to you heads out right away
- Written scope and price you approve first
- No money up front. We bill your insurance
Quick answerHomeowners, renters, landlord and business insurance often cover sudden events like a death, crime or injury at the property. MadTown Biohazard documents the job, writes the estimate and works with your adjuster. After a crime, Wisconsin crime victim compensation lists up to $1,000 for crime scene cleanup for eligible victims, and we help you apply.
Insurance
We handle the claim paperwork
Give us your insurer’s name and policy number if you have them. We photograph and document the job, write a clear estimate and answer the adjuster’s questions so you don’t have to relive it on the phone.
If the adjuster wants to see the property, we set that up too. The scope you approved is what we bill for.
State office that helps with insurance questions and complaints.
Victim compensation
Help from the state after a crime
If the cleanup follows a crime, the Wisconsin Department of Justice’s Crime Victim Compensation program lists up to $1,000 for crime scene cleanup for eligible victims. It pays after insurance, and there are deadlines and rules about reporting the crime.
We tell you whether it’s likely to apply, help with the paperwork and wait on payment while the claim is processed.
State program for eligible crime victims · our guide
Landlords and businesses
When the property isn't yours
If you rent, the landlord’s policy may cover the building and your renters policy may cover your belongings. If it’s a business, a commercial policy often covers cleanup and lost time. We figure out which policy applies and bill the right one.
Property managers can find more on our landlords and property managers page.
Who pays
Will insurance cover this?
Answer three quick questions to see who usually pays for death, crime scene or biohazard cleanup in Wisconsin. We confirm it with your insurer before we start, and nothing is due up front.
Insurance often pays for this.
- Usually paid by your homeowners policy. Sudden events like a death, crime or injury are often covered.
- Nothing is due up front. We bill the insurer directly where the policy allows.
A general guide, not a coverage decision. Your policy decides, and we check it with you before we start.
FAQ
Questions families ask us
Still have a question? Call 608-974-1788 any time and talk to someone on our local team.
Often, yes. Homeowners, renters, landlord and business policies frequently cover sudden events like a death, crime or injury. We document the job and work with your adjuster.
Call anyway. If a crime was involved, Wisconsin crime victim compensation lists up to $1,000 for crime scene cleanup for eligible victims, and we help you apply. Otherwise you get a written price first, and we’ll talk through options.
We can. Give us your insurer and policy number if you have them, and we’ll document the scene, send the estimate and answer the adjuster’s questions.
Usually not. Insurers may suggest vendors, but as the policyholder you can generally choose who works in your home. Ask your adjuster if you’re unsure.
No. No deposit and no card on file. We bill your insurance directly and help with Wisconsin crime victim compensation when a crime was involved. Anything left is explained in writing before we start.
We’re here right now
You don't have to handle this alone
Call now. The tech closest to you starts driving while we talk, and nothing happens until you approve the plan. Day or night, no money up front.
¿Prefiere hablar en español? Ofrecemos asistencia bilingüe cuando la necesite. Llame al 608-974-1788.
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Jobs available
We hire local. Join our cleanup team
Steady, meaningful work in Madison and across south central Wisconsin. We hire people from the towns we serve and train you to IICRC standards.